What is Marble? Marble is an organization that is on a mission to impact millions of people by unlocking access to their health data and making it accessible to the apps they use in their daily lives
Why is Marble collecting my information? Marble has partnered with law firms processing mass torts for various cases. Marble is nota representative of potential and current claimants, or legal firms. Marble works with firms to quickly and accurately capture claimant information for the firms to better understand claimants.
How do you keep my information private and secure?
Your privacy is our number one priority. Marble operates with several safeguards to ensure privacy of your personal information. Marble uses industry-leading encryption technologies used by major banks to secure your information, and continuously monitors and upgrades our systems on new developments. Data is encrypted at rest and in transit using advance AES-256 and 2048-bit SSL protocols. Access to your online profile and health records is protected by your personal login details that uses the latest passwordless technology (a verification code sent to your email at the time of login) that minimizes the chances of unauthorized access. Lastly, Marble only shares your data with the apps that you have explicitly consented to through its web portal.
Any of your personal information which Marble collects is subject to the Marble privacy policy, which can be found at https://www.marbleapi.com/privacy
How do I delete my account and health data on Marble? You can reach out to the Marble Support team (help@marbleapi.com) and request that your account and health data be deleted.
Does Marble own my personal information? No. Simply put, your personal information will always belong to you.
How do I apply to be a claimant? You will have received an email or text inviting you to be a claimant. Click on the link in the text message, or click on the highlighted button in the email.
I have another question that is not listed. How can I get help? Please reach out to Marble Support team (help@marbleapi.com) and we'll be happy to help.
Creating an account
Why do I need an account? Creating an account allows you to review your authorizations, and review and download documents through the Marble portal. To access the portal, visit https://portal.marbleapi.com/, or click on the link in the authorization summary email that you receive at the end of the account creation process.
How do I create an account? You can create an account using the email or phone number that the firm provided. If the firm has provided Marble with both your email and phone number, select which method you prefer, and you will receive a one-time code through whichever method you selected. Otherwise, continue to receive a one-time code through either your email or phone number that the firm provided. It may take a few minutes to receive the code. If you have not received a code, you may click “Resend code” to try again.
How do I complete my account? To complete your account, enter all the required information. You will need to enter your legal name and date of birth at a minimum. The firms may require additional information, which will be marked with an asterisk (*).
Claimant authorization
What am I authorizing for? By granting authorization, you are agreeing to let the firm represent you as a potential claimant for a potential settlement. The settlement claim will be specified in the email you received.
How do I complete authorization? To complete the authorization, you will need to draw your signature and initials. If completing this on a mobile device, simply draw using your finger on the screen. If you are completing this on a computer, you will be able to draw your signature using a mouse or trackpad. To use your trackpad, you will need to click and hold to draw your signature, releasing it when you are done.
Click“done” to save your signature and initials, and to move to the next step.
When you have entered your signature and initials, you may select “Authorize” if you would like to authorize potential representation by the law firm.
How do I download a copy of the signed PDF? To download a copy of the signed PDF, please visit https://portal.marbleapi.com/ and follow the sign-in prompts.
We unlock health data.
Use our powerful and versatile API to build the future of health data.
